Privacy Policy

2.1 Information You Provide to Us

• Account creation information: your name, your email address, your date of birth, your password or an authentication token if you sign up through a third party.
• Optional insight data: when you create an account you will have the option to declare what assets you trade and why you want to use the Services.
• Agreements: we collect and store your agreement to the following statement and policies when signing up to the Services:

  • Being at least 18 years old for minimum age verification;
  • The Terms of Service;
  • The Privacy Policy;
  • All disclaimers.
• Billing information: when you subscribe to a paid plan we collect billing information including your billing address, country, postal code, tax information where applicable, and card details. The collection happens through our payment processor's checkout, which presents the payment form on our behalf. We do not store your full card details. After purchase, we hold limited transaction information such as subscription status, plan type, billing period, last four digits of your card number, and transaction identifiers, which we use to manage your account and meet our accounting obligations. See Section 5 for more on how the payment processor handles this data.
• User Content: information you submit when requesting an account to be monitored including the account details and reasons or rationale for monitoring. This may include indirect information about your trading views, the assets you trade or positions you have taken.
• Communications: messages you send to us (e.g., support requests, feedback) and any information you include in them.

2.2 Information We May Collect Automatically When You Access the Services

• Device and usage data: IP address, browser type, device identifiers, operating system, pages/screens viewed, actions taken, timestamps, referral URLs.
• Log and security data: log and security data: login events, authentication events and other activity logs that help us keep the Service secure.
• Cookies and similar technologies: as described in Section 7.

2.3 Information Created When You Use the Services

• User preferences and settings: details of accounts monitored and preference configurations.
• Usage statistics: including number of accounts monitored and duration of monitoring to help us ensure the system is being used fairly.
• Interaction data: how you engage with content and features (e.g., viewed items, alerts responded to and ignored) and any material you save (e.g., copy and paste commands, screenshots).

2.4 Sensitive Data

We do not need to collect "special category" data (as defined under Article 9 in UK/EU GDPR). We will never ask you to submit sensitive information to us and request that you do not share any information with us that we do not directly request. If you do send any special category data we will delete it.

5.1 Payment Processing

We share personal data with our payment processor (“Payment Processor”). We enlist the services of payment processor to securely collect payment details at checkout and processes payments on our behalf.

When you make a purchase, the Payment Processor collects and processes the billing information described in Section 2 above acting on our behalf.

Where the Payment Processor acts as an independent controller, its processing of your data is governed by their privacy policy which will be disclosed during the payment process. We may change Payment Processor from time to time in order to optimise our business. You can read our current Payment Processer’s privacy policy: https://stripe.com/gb/privacy

5.2 Legal and Safety

We may disclose personal data where required by law, regulation, legal process, or a lawful request, or where we reasonably believe disclosure is necessary to protect rights, safety and security, investigate fraud, or enforce our Terms.

5.3 Business Transfers

If we are involved in a merger, acquisition, financing, reorganisation, or sale of assets, personal data may be transferred as part of that transaction, subject to appropriate safeguards.

7.1 Types of Cookies

The cookies and similar technologies we use may include:

• Strictly necessary cookies: required for the Services to function (e.g., login, security).
• Functional cookies: to remember preferences and settings.
• Analytics cookies: to help us understand usage and improve the Service.

7.2 Managing Cookies

Depending on your location and the technologies we use, we will provide cookie controls or a consent banner for non-essential cookies. Disabling cookies may affect parts of the Services.

We retain personal data only as long as necessary for the purposes described in this Privacy Policy, including to:

• Provide the Services (while your account is active).
• Meet legal, accounting and compliance obligations.
• Resolve disputes and enforce agreements.

9.1 Account Deletion

You can cancel your subscription at any time in the Application, after which your account will be deleted. If you cannot access the Application you can ask us to cancel your subscription and delete your account at any time by emailing [email protected]

We delete or anonymise personal data within 30 days after account deletion, subject to any legal or operational requirements (for example, security logs, fraud prevention, dispute resolution, or records we must keep for compliance).

Depending on your location and applicable law, you may have rights including:

• Access: request a copy of your personal data.
• Rectification: correct inaccurate or incomplete data.
• Erasure: request deletion of your data (subject to legal and operational limits).
• Restriction: request we limit processing.
• Portability: receive certain data in a portable format.
• Objection: object to processing based on legitimate interests.
• Withdrawal of consent: where processing is based on consent.
• Legitimate Interest: request our assessment of legitimate interest